How to Install Hyper-v Integration Services
ISSUE The Integration Services are software packages that improve integration between the virtualization server and the virtual machine. They are required for proper backup and communication between Unitrends <> Hyper-v <> Guest Operating System. In order to be able to install Integration Services, you must be a membership…
Windows Instant Recovery using a Virtual Failover Client into a Recovery-Series Unitrends Physical Appliance.
RESOLUTION * Please review KB 4453 so that you can consider the use and location of the Virtual Failover Client for the Instant Recovery https://unitrends-support.zendesk.com/hc/en-us/articles/360013182517 * Before you perform the restore, you must configure the virtual network for Windows instant recovery using the…
32-bit Appliance models
SUMMARY 32-bit Appliance models ISSUE Purpose Describe Unitrend’s 32-bit appliance models. Description 32bit Appliances include: Desktops Models: (R171, R211, R300, R311, R411, R511, and SFF Series) 1U Rack Mount Models: (R610, R611, R710, R711) 2U Rack Mount Models: (DPU2000 Series, 2U Series, R620, R621, R720, R721) 3U…
IPMI KVM console mouse correction
SUMMARY IPMI KVM console mouse correction ISSUE Purpose Configure IPMI View for better mouse control. Applies To Unitrends appliance with IPMI capabilities Symptoms / Description Mouse is difficult to control when using IMPI View. Cause By default, IPMI View is configured to be used in a Windows environment. Resolution The…
Security issues resolved in release 10.0
SUMMARY This article describes security issues resolved in release 10.0. ISSUE The following security vulnerabilities were resolved in release 10.0: * CVE-2017-7280 * CVE-2017-7284 * CVE-2017-7281 * CVE-2017-7279 * CVE-2014-3139 * CVE-2014-3008 In addition to these, security vulnerabilities involving:* xinetd/bpserverd…
There is no option to specify a custom from address for e-mail reporting
SUMMARY There is no option to specify a custom from address for e-mail reporting. ISSUE There is no option to specify a custom from address for e-mail reporting. RESOLUTION A new ReportFrom general configuration (master .ini) variable has been added in release 10.0.
What options do I have if there is no more space on the C: drive.
ISSUE What options do I have if there is no more space on the C: drive. RESOLUTION Below is an example of what Microsoft instructs with regards to moving the snapshot storage location. https://technet.microsoft.com/en-us/library/cc788051(v=ws.11).aspx In order to configure the shadow copy storage location for each volume,…
Enable / Disable Users or Features in O365 Backup
ISSUE How to Enable / Disable Users or Features in O365 Backup RESOLUTION
The software RAID rebuild script may fail to detect a new drive
SUMMARY The software RAID rebuild script may fail to detect a new drive. ISSUE The software RAID rebuild script may fail to detect a new drive. RESOLUTION To resolve this issue, upgrade your appliance to version 10.2.1. CAUSE The rebuild_disk script could not detect a SATA controller with an alternate pci_id.
IPMI-LAN Configuration from BIOS for Remote Management
SUMMARY IPMI LAN Configuration from BIOS for Remote Management ISSUE Purpose Setting up IPMI-LAN interface on the Recovery-713 and above Unitrends Devices. Description The IPMI-LAN interface can be used to remotely monitor and manage your Unitrends Appliance, this includes Power State, Sensor Monitoring & Alerting, Remote…