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Visio stencils of Unitrends Recovery-Series appliances
SUMMARY Provides Visio stencils of Unitrends Recovery-Series appliances. ISSUE Unitrends Visio Stencils of Recovery Series systems can be downloaded as a zip file.
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Resource Pools and vApps not displaying correctly in Unitrends interface
SUMMARY Resource Pools and vApps not displaying correctly in Unitrends interface ISSUE Purpose Resolve differences between VM hierarchy seen in an ESX environment and what’s seen in the Unitrends interface. Description If you change the VM hierarchy in your ESX environment, that is, you create one or more resource pools or…
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Installing the File Server and File Server VSS Agent Service roles on a server hosting SMB shares
SUMMARY Provides instructions on installing the file server and file server VSS agent service roles on a server hosting SMB shares. ISSUE Purpose To provide instructions on installing the file server and file server VSS agent service roles on a server hosting SMB shares. Description Installing these roles is necessary for…
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Appliance reboots unexpectedly
SUMMARY Identify possible causes for unprompted appliance reboots. ISSUE An appliance continues to reboot even though it is not prompted to by the administrator. RESOLUTION * Determine if the appliance is connected to a UPS. If so, are there other devices connected to the same UPS having similar issues? * If it is…
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System will not boot
SUMMARY System will not boot ISSUE Description System will not boot. After grub loads you see an error stating: error: mounting /dev/root on /sysroot as ext3: bad superblock mount: could not find filesystem '/dev/root' setuproot: moving /dev failed: No such file or directory setuproot: error mounting /proc: No such file or…
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The UI may not sufficiently inform monitor users of their limitations
SUMMARY The UI may not sufficiently inform monitor users of their limitations. ISSUE Monitor users are unable to view the contents of the Jobs Manager tab. The UI does not explain that this a result of the access level restriction, which can lead users to falsely believe that something is wrong with the appliance.…
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Backing up dynamic disks and GPT partitions
SUMMARY Provides details about bare metal protection for dynamic disks and GPT partitions. ISSUE Purpose To provide details about bare metal protection for dynamic disks and GPT partitions. Description Performing a Bare Metal backup of Windows dynamic disks and GPT partitions is supported. You must perform a cold Bare…
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CentOS 5 to 6 migrations may fail
SUMMARY CentOS 5 to 6 migrations may fail ISSUE Migration to CentOS 6 from CentOS 5 may fail, producing the following error message: Securesync uses /backups/tmp (/var/opt/unitrends/system_storage/tmp) ldir= edir=vaultServer: Copy /var/opt/unitrends/system_storage/tmp to /_Stateless/vault.dircpio: write error: No space…
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Recovery-833-100
SUMMARY Recovery-833-100 ISSUE Contents * Max Backup * Default license * Mounted filesystems * Software RAID * Hardware RAID Max Backup: 20 TB Default license: J=120,CSS=10,MUX=10,RC=26300G,VC=26300G,D2D=26300G,ENC Mounted filesystems: [root@UNITRENDS03 ~]# df -h Filesystem Size Used Avail Use% Mounted on /dev/md0 14G 2.3G…
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Inclusion lists for Linux clients
SUMMARY Linux clients. Wildcards are not supported. The selection lists applied to a Linux full backup must be applied to all subsequent incremental and differential backups. ISSUE Notice, This KB refers to Linux Inclusion Lists from the perspective of the new Unitrends “Satori” UI released in 9.0 for CentOS 6 Hardware,…