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Replication Queue Schemes
SUMMARY Different queue schemes that can be chosen from UI along with description on what each setting does. ISSUE Choosing the best queue scheme strategy for replication. RESOLUTION There are three different queue schemes for replication. •Recency – By default, the source backup appliance sends copies to the target using…
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Restoring VMware templates in Unitrends 9
SUMMARY Once a template has been backed up, it can be restored as a template or as a new virtual machine. If you restore a template backup as a virtual machine, Unitrends creates a new virtual machine from the template and restores it to the ESX server that you select during the restore process. ISSUE Once a template has…
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VMware 6.7 host could not be added as a protected asset, receiving error "the name vCenter-RRC could not be resolved on the network"
SUMMARY Steps to resolve an issue where a VMware 6.7 host or vCenter instance was attempted to be added prior to updating to v10.3 and failed, but not resolved by updating the appliance, receiving the message "the name vCenter-RRC could not be resolved on the network" ISSUE A VMware host or vCenter instance fails to add to…
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How to perform Appliance Disaster Recovery from a hot backup copy target when self-serve is not available
SUMMARY Self-serve recovery is a feature of Unitrends Cloud, this process allows you to perform Appliance Disaster Recovery from a hot backup copy target without the self-serve feature. ISSUE You need to perform disaster recovery of a source appliance and self-serve recovery is not setup between the target appliance and…
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Unitrends Appliance DNS Servers change after a reboot/network restart.
ISSUE DNS servers in /etc/resolv.conf change after a reboot/network service restart. You would also see messages shown below in the /var/log/messages file: Oct 10 12:40:52 hostname NET[22961]: /etc/sysconfig/network-scripts/ifdown-post : updated /etc/resolv.confOct 10 12:40:57 hostname NET[23256]:…
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About security levels in Unitrends 9
SUMMARY With the release of the UI for 9.0 CentOS 6 based appliances, the below described feature is only available from the legacy UI interface. These instructions assume you are using the Recovery Console. To Access the Recovery console from the Satori UI, select the gear icon near the top right of your screen and select…
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Are Green Drives Supported by Unitrends?
SUMMARY Detail regarding Unitrends support for green series drives such as Western Digital Green, Samsung EcoGreen, Seagate Barracuda Green, etc. ISSUE You are considering using Green drives for your UEB or Archive solution. Does Unitrends support Green drives? RESOLUTION Unitrends does not support the use of Green drives.…
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IPMI DHCP traffic
ISSUE Purpose Discuss IPMI LAN DHCP configuration Applies To Most appliances Recovery-??2 and Recovery-??3 Symptoms / Description You may see DHCP request traffic coming from the MAC address of the backup appliance even though you have set the IP address for the eth0 interface to a static IP address. Cause The motherboard…
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The trust relationship between this workstation and the primary domain failed
ISSUE Upon restoring a server via Bare Metal, Instant Recovery or any method really, if the machine was previously joined to an Active Directory domain there's a possibility you'll run into the following error upon logon using your domain credentials: RESOLUTION The most common cause of the trust relationship failing upon…
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Capacity reports displayed backup size information with unnecessary decimal places
SUMMARY Steps to resolve an issue where capacity reports displayed backup size information with unnecessary decimal places. ISSUE Capacity reports display backup size information with unnecessary decimal places. RESOLUTION Upgrade to version 9.1.0 or later of the Unitrends software. CAUSE A known bug in a version previous…