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How Long are Imported Backups Retained For
In Unitrends appliances, when importing cold copies or hot copies back to a local appliance, retain imported backups for a default 72 hours to allow users sufficient time to action that data after the import has completed. . Imported backups are not deduplicated and consume significant space, so it is important the…
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cmc_nas execution failed.mount error(127) due to "Key has expired" when mounting a CIFS share
ISSUE: When trying to add or update a NAS CIFS mount to the Unitrends appliance (Protected Asset or Cold Backup Copy, you get the following error: cmc_nas execution failed.mount error(127): Key has expired If the mount already exists, the Recent Jobs tab will show the job failed with “Failed: Failed to get media size."…
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Failed to prepare archive media for use, archive superblock failure
ISSUE Failed to prepare device 'Recovery Archive' for use: Failed to create archive filesystem Failed to prepare archive media for use RESOLUTION # dmesg | grep I/O end_request: I/O error, dev sdg, sector 493720592 end_request: I/O error, dev sdg, sector 3907019792 end_request: I/O error, dev sdg, sector 3907018768 This is…
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Need to perform a 1-Time Full backup of a directory and then archive the data. It must not impact the current backup chain.
ISSUE Need to perform a 1-Time Full backup of a directory and then archive the data. It must not impact the current backup chain. RESOLUTION CAUSE: May be needed for audits or special retention needs RESOLUTION: PART 1: Create a SELECTIVE backup and select what you wish to protect. 1) Click the name of the Client from the…
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Cold copy times may be unusually long for appliances running version 9.2 or earlier
SUMMARY Cold copy times may be unusually long for appliances running version 9.2 or earlier. ISSUE Cold copy times may be unusually long for appliances running version 9.2 or earlier. RESOLUTION To resolve this issue, upgrade your appliance to version 10.1.
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Unitrends archive units / RXDAs fans are running at max speed and are very loud.
SUMMARY Unitrends archive units / RXDAs fans are running at max speed and are very loud. ISSUE Fans in the Unitrends archive units/ RXDA are running at max speed without any drives inside and are very loud. RESOLUTION This chassis does not include fan control and runs the fans at full speed at all times. This systems…
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The cloudadm repair function may not work properly for docker
SUMMARY The cloudadm repair function may not work properly for docker. ISSUE The cloudadm repair function may not work properly for docker. RESOLUTION To resolve this issue, upgrade your appliance to version 10.3 or later.
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Certain RDX device models may report a dock serial number rather than a disk serial number, leading to cold copy scan failures
SUMMARY Certain RDX device models may report a dock serial number rather than a disk serial number, leading to cold copy scan failures. ISSUE Certain RDX device models may report a dock serial number rather than a disk serial number, leading to cold copy scan failures. RESOLUTION To resolve this issue, upgrade your…
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How does the overwrite option work when archiving backups?
SUMMARY This article explains how the overwrite option, when used in conjunction with retention, removes all archives on the selected media. ISSUE If your archive sets are not protected with current retention, running an archive with the Overwrite option checked removes all existing archives from the media before creating…
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Storage for UEB appliances deployed with Unitrends version 8.1 or higher
ISSUE Purpose This article explains storage for UEB appliances deployed with version 8.1 or higher. Description With UEB appliances deployed with version 8.1 or higher, an initial disk of approximately 90GB is used to deploy the UEB virtual machine. You must also add a minimum of 140GB as the initial backup storage.…