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DCA Job fails with Cannot get UEB IP Address
When attempting to run a to-virtual Data Copy Access job the system returns for all VMs "Cannot get the UEB IP address" /usr/bp/logs.dir/rdr/unitrends-rdr.nohup will also indicate: 2022-12-14 11:57:17 [Information] Start (StartIR) 2022-12-14 11:57:18 [Error] Ueb_Operations.cs(51): StartIR(): Cannot get the UEB IP address…
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[VIDEO] Recovery methods - File level, Application, Instant Recovery and creating a Replicas
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Multiple issues involving unsuccessful recovery from cold backup copies
SUMMARY Steps to resolve multiple issues involving unsuccessful recovery from cold backup copies. ISSUE Multiple issues involving unsuccessful recovery from cold backup copies. RESOLUTION Upgrade to version 9.1.0 or later of the Unitrends software. CAUSE A known bug in a version previous to 9.1.0.
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Restoring a Backup to the Unitrends System's Samba Share
SUMMARY This article describes how to restore a backup to the system's samba share using the legacy or Satori interface. ISSUE To restore a backup to the system's samba share, perform the following: From Legacy Interface: * Highlight desired client and click on 'Restore' icon * Chose desired recover point in time wheel and…
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Windows replicas on Recovery Series appliances could not be brought into live mode
SUMMARY Windows replicas on Recovery Series appliances could not be brought into live mode. ISSUE Windows replicas on Recovery Series appliances could not be brought into live mode. RESOLUTION To resolve this issue, upgrade your appliance to version 10.1.1-3.
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SMBv1 environment vulnerabilities in response to ransomware reports
SUMMARY News has been circulating that certain ransomware and other viruses are exploiting a windows-specific vulnerability in SMBv1 file share protocols. This article discusses Unitrends response to these issues. ISSUE Due to the recent highlighted threats of ransomware and other viruses, many security outfits have been…
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Unitrends Backup software: SharePoint Item-level Restores with Kroll
ISSUE Learn how to do Microsoft SharePoint item-level recovery using Kroll and Unitrends Backup software. NOTES Please visit https://assets.krollontrack.com/hv3/PDF/Ontrack_PowerControls_for_SharePoint_ReadMe.pdf for supported environments.
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VM replica UI elements may be hidden on Recovery Series appliances
SUMMARY VM replica UI elements may be hidden on Recovery Series appliances. ISSUE VM replica UI elements may be hidden on Recovery Series appliances. This issue has been observed exclusively in version 10.1 appliances. RESOLUTION To resolve this issue, upgrade your appliance version 10.1.1-3.
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Hyper-V restore to an alternate location fails
SUMMARY Restore of a Hyper-V guest to an alternate location fails with error "Cluster configuration missing." ISSUE Purpose Restore to alternate Hyper-V host in a cluster configuration Description When restoring a Hyper-V VM to an alternate host in a cluster configuration, the restore fails with the error “Cluster…
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How to Restore Files from Unitrends Backup
SUMMARY How to restore individual files and folders with Unitrends Backup. ISSUE In this 4.5 minute video, we show you how to restore individual files and folders with Unitrends Backup.